What currency are your prices in?
The prices are in CAD (Canadian dollars)
Why am i not Getting your email/payment instruction?
Sometimes our emails will go to your SPAM/JUNK folder. If they do, please put our email address on your “safe list”. If you don’t hear from us in 12 hours, email us at [email protected]
Where do you ship?
Canada ONLY. There are no exceptions.
Where do you ship from?
We ship only from Canada. No customs involved.
How do you accept payment?
– INTERAC EMAIL TRANSFER
Do you Accept Western Union or Moneygram?
Due the nature of our business we cannot accept Western Union/MoneyGram transfers in Canada.
What type of mail de you use and how mutch do you charge for shipping?
FREE flat rate Canada Post Xpress/Fedex on ALL orders
Do you Ship to PO boxes?
Do you Provide a tracking number?
Yes. Once your order ships you will get an email with a tracking number.
What if Canada Post/Fedex loses my package?
Normally if Canada Post/Fedex loses your package it’s 100% your loss. If canada post/Fedex says “delivered” we consider it as delivered. Statistically speaking a lost package is an extremely rare occurrence. Out of a 1000 packages only 1 or 2 will be lost.
Is there a risk of seizure?
Impossible. All mail shipped within Canada does not go through customs therefore domestic mail cannot be seized. Moreover by federal law domestic mail can only be opened by the receiver.
By mistake i gave you a wrong mailing address. What happens now?
If you provided us with a wrong or incomplete mailing address we will not be able to retrieve your package. Please double check your mailing address before ordering. We will not be responsible for your mistake. If the package is sent back to sender it’s lost because our return address is fake.
Is signature required on delivery?
It is not unless you request it.
What if i need to return an item?
We can’t accept any returns, because we don’t have mailing address in Canada. Please email us and we’ll try to help you.
Can i pick up my order?
Absolutely not. We are a strictly online store. Don’t waste your time emailing us how close you are and how convenient it would be for you. We can’t accept any returns, because we don’t have malling address in Canada. Please email us and we’ll try to help you.The answer will always be no.
DIDN’T FIND THE ANSWER?
If you you have any question or comment please Email you at [email protected] If you have any question regarding a specific product fill the form below our respond time is between 1 and 12 hours .
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